GCU recently went through the Conflict Resolution Training with Matt Gregory and it really allowed our department to practice their skills and prepare them for dealing with conflict resolution for this upcoming year. Matt was very encouraging when it came to our conflict resolution process and a lot of what he taught was what we were doing but gave us more ownership over our process. Many of the RD's felt this was great practice for them, especially our new hires. Day two was very practical because we spend the day working through the process. Overall, it was encouraging to hear that we have a strong conflict resolution process in place!
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Grand Canyon UniversityJesi WeeksResidence Life ManagerGrand Canyon University
Concordia University Texas
Our partnership with Scott Lewis has been invaluable to this institution over the last several years. Scott's unique perspective from both the legal side and the Student Services side has provided us with practical, real-life and real-time advice that has been very beneficial to us at all levels of the University as we seek to improve our process. He is both knowledgeable and likeable and relates well across all constituents - faculty, staff, students and administrators.
As a result of our partnership with Scott and NCHERM, we have completely revised and improved our Code of Conduct and Conduct Process and made improvements to our Behavioral Intervention Team process. His presentation to students on alcohol was one of our top rated presentations that semester. Faculty, more than a year later, still talk about the lessons they learned from him in regards to classroom management and BIST team protocols. He has worked with us on issues as diverse as training our Conduct Hearing Boards; participating in discussions on Admissions staff salaries; providing guidance around policies and protocols related to Suicide and Student Death and Involuntary Medical Withdrawals; and providing immediate guidance for real-time student discipline issues as they develop.Kristi KirkProvostConcordia University Texas
Dr. Lowery was very attentive ... and provided a final report that we have been able to use as a guiding tool in updates and improvements to the code and our processes.Valerie Randall-LeeAssistant Vice President for Student Affairs/Dean of StudentsSalisbury University
Orange Coast College
Brian Van Brunt has conducted multiple trainings on our campus, which is a Southern California Community College of over 20,000 students. Not only did he provide our Behavioral Intervention Team (BIT) with the full NaBITA Certification course, but he also customized a one-day program for all staff and faculty based on his book, "A Faculty Guide To Addressing Disruptive and Dangerous Behavior." Because of his mental health background, Brian is an excellent trainer for community college groups that face a lot of behavioral problems on campus that are rooted in students' mental health issues. He is an engaging speaker who uses humor kindly and appropriately to lighten some of the difficult situations that BITs face. He is relevant, real, and above all compassionate.Sylvia Worden, MSN, NPAssociate Dean, Student Health ServicesOrange Coast College